We gladly accept returns of unworn, unwashed, undamaged or defective merchandise for a refund within 30 days of the original purchase. Please use Happy Returns to process any returns or exchanges, do not send packages directly back to the return address on your original order. You may start your return here and follow the instructions: https://wagwear-australia.happyreturns.com/ 

While we do not charge any additional fees to exchange, we do ask that should you be returning an item, that you pay the cost of the return shipping and handling, at a discounted flat rate of $8. 

For international returns, you must arrange your own return shipping. We recommend using a trackable shipping method and sending that info to our customer service team so we can assist in making sure things run smoothly and you receive your product refund.